Read this part first
Four states run a public data broker registry: California, Texas, Oregon, and Vermont. Connecticut joins them on January 1, 2027.
Here's the part nobody says out loud. Those registries are public lists of company names, and anybody can read them from anywhere. So even if you live in a state with no registry of its own, you can open California's list, see who is registered, and use it as your directory of who to send opt-out requests to. A four-state law turns into a fifty-state tool the second you know the list exists.
Your Information
Episodes 1 and 2
Episode 1
Who Is Selling Your Information? Data Brokers Explained
Start here if you want your name out of the people-search sites.
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California DROP — submit one deletion request
California residents only. Free. One request goes to every registered broker in the state. Brokers have been required to process requests since August 1, 2026, and they check the list at least every 45 days, so it is not instant.
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California data broker registry (CalPrivacy)
The public list of registered brokers. Anyone can browse it from any state. This is your opt-out hit list if your state has no registry.
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Vermont data broker search
Vermont Secretary of State. A registry only, with no companion deletion right, but it is another public list of who is operating.
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Texas registry — Texas Secretary of State
Search "Texas Secretary of State data broker registry." Linking straight to state portals is risky because they move; going through the agency's own site always works.
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Oregon registry — Oregon Department of Consumer and Business Services
Search "Oregon DCBS data broker registration." Same reason as Texas.
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Every other state
No registry yet. Use the California list above to find broker names, then send opt-outs one at a time. Start with the people-search sites that publish home addresses. Paid services like DeleteMe and Incogni do this for you. Ethel uses one. It is not sponsored, and it is not required.
Episode 2
Same Item, Different Price? Surveillance Pricing Explained
Before you call it price discrimination, rule out the boring explanations.
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Federal Trade Commission
The FTC's surveillance pricing study is the source for the "fourth variable." Search the site for "surveillance pricing" to read the findings yourself.
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The three swaps, before you get mad
Same delivery zip. Same time of day. Same account age. If the gap survives all three, screenshot both carts with the time and account type visible. That is evidence. A single screenshot is not.
Contracts, Claims, and Cancellations
Episodes 3, 4, and 5
Episode 3
Why Canceling a Subscription Takes So Many Clicks
There is no universal one-click right. There are receipts, and receipts travel.
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FTC Consumer Advice
Search "auto-renewal" or "negative option" for the current federal guidance. The nationwide click-to-cancel rule was struck down in court in 2025, so what applies to you depends on your state.
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Your state attorney general
Some states require easy online cancellation for auto-renewing subscriptions. Search your state's name plus "attorney general auto renewal" to find out whether yours is one of them.
Episodes 4 and 5
Insurance: Totaled Cars and Roof Claims
The valuation report and your own policy answer most of this before anyone has to argue.
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Ask for the valuation report
On a total loss, ask your insurer for the full vehicle valuation report, not just the offer letter. Then read one section: the vehicle description. Check the trim, the mileage, and the options you actually paid for.
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Find two phrases in your homeowners policy
"Replacement cost" or "actual cash value," and your deductible. Those two things explain most confusing claim letters, including whether a second payment exists at all.
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Find your state insurance department (NAIC)
The National Association of Insurance Commissioners keeps a directory of every state's insurance department. Your state's department answers questions and takes consumer complaints, and companies tend to respond quickly to letters from them.
Medical Bills and Coverage
Episodes 6, 7, and 8
Episodes 6 and 7
Medical Bills and Prior Authorization
Two documents, four numbers, and a policy that is supposed to be posted on a wall.
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Check whether it is a bill at all
An Explanation of Benefits comes from your insurance company and usually says "this is not a bill" right on it. Find the line called patient responsibility, then see whether the hospital's bill matches it.
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Ask the hospital two questions
"Can I get an itemized bill?" and "Do you have a financial assistance policy, and how do I apply?" Nonprofit hospitals are required to have one. Eligibility varies, and it may not cover doctors who bill separately.
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HealthCare.gov — appeals
Search "appeal" for how internal appeals and external review work on marketplace plans.
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Centers for Medicare & Medicaid Services
The prior authorization timelines that started in 2026 apply to certain plans only. Your plan type is on your insurance card, and that determines which rules cover you.
Episode 8
Medicaid's Work Rule: Who Needs to Prove What?
The requirement is one thing. Being findable in your state's records is another.
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Medicaid.gov — find your state agency
Every state runs its own program with its own forms, deadlines, and exemption paperwork. Start here, then go to your state's own site.
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The boring thing that saves the most coverage
Confirm your state Medicaid office has your current mailing address. A large share of people who lose benefits lose them to a letter that went somewhere else.
Food Assistance and Income
Episodes 9 and 10
Episode 9
SNAP's 3-Month Clock: Does It Apply to You?
Do not count three months forward from the letter. Ask which months already counted.
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SNAP state directory — find your state office
Click your state for contact and application information. Note: USDA's Food and Nutrition Service became the Food and Nutrition Administration on June 1, 2026, so older links may be out of date.
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The one question to ask
"How many countable months have I already used in this period, and does the agency have me as exempt?" Write down the answer, who told you, and the date.
Episode 10 · also
Benefits Cliffs: the rest of the map
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Federal Reserve Bank of Atlanta — search "CLIFF tool"
A second opinion, built by economists, with state-by-state modeling. Also an estimate, not an eligibility decision.
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Ask each program directly
"Where is the income line for a household my size, and is there a transition or phase-out period?" Some programs step you down. Some stop cold. You need to know which before you decide anything.
Student Loans
Episodes 11 and 12
Episodes 11 and 12
Repayment Plans, Default, and Offsets
One login answers most of it, including the question people are most afraid to ask.
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studentaid.gov — log in
Check your actual loan status. A lot of people who think they are in default are not, and have been scared for years over nothing.
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Loan Simulator — compare your payment
Shows your real payment under the plans you qualify for, side by side. Ten minutes. You are not deciding, you are looking. If you file taxes jointly, look twice.
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Collection status changes. Check the date.
Whether involuntary collections are paused or active can change without much announcement. Do not rely on any video, including ours, for a fact with a date attached. Confirm the current status at studentaid.gov before you make a decision.
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Social Security Administration
Retirement and disability benefits can be subject to offset for defaulted federal student loans, with limits and a protected minimum. SSI is a different program and is generally protected.
The Reports Written About You
Episodes 13, 14, and 15
Episode 13
Is That Job Actually Open?
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What counts as a real job opening (BLS)
The official definition: the job exists, it could start within 30 days, and the employer is actively recruiting. All three.
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The thirty-second check
Open the company's own careers page in another tab. If the job is not there, that is not proof of anything. It is a good reason to spend five minutes instead of an hour.
Episodes 14 and 15
Tenant Screening and Bank Account Reports
Someone else wrote the report. The landlord or bank only read it.
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Consumer Financial Protection Bureau
Search "tenant screening report" or "checking account report" for your rights, how to request a copy, and how to dispute errors. The CFPB also takes complaints.
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Find the company's name in your denial letter
A denial based on a report has to tell you who supplied it, say that company did not make the decision, and tell you how to get a free copy. Ask within the window on the letter.
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Read the identity section first
Middle initial, date of birth, past addresses. Same name is not the same person, and a stranger's record is one of the most common real errors in these files.
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Nobody can remove an accurate record for a fee
If the record is true, it stays for the period the law allows. Anyone promising to delete accurate history is selling you a dispute you could file yourself for free, or something worse. Ask your bank or credit union about second-chance checking instead.
BFC Tools and Guides
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New episode, new links
This page gets updated when rules change, and they change more than anybody warns you. Get a note when it does.
The fine print, said plainly. Everything here is educational. It is not legal, financial, tax, or medical advice, and Bureaucracy for Commoners is not affiliated with the U.S. Government or any agency. Rules vary by state, by plan, and by policy, and they change. Every link on this page goes to an official source or a clearly labeled tool so you can check the current answer yourself. If something here does not match what your agency, insurer, or servicer tells you, believe them and tell us so we can fix it.
Links last verified September 11, 2026